Privacy Policy
Last updated:
Introduction
chelvareuevulao ("we", "us", "our") respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This privacy policy explains how we collect, use, and safeguard information when you use our garden furniture maintenance services.
Data Controller
chelvareuevulao is the data controller responsible for your personal data. Our registered address is Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon CV37 0RE, United Kingdom.
Information We Collect
We may collect, use, store, and transfer the following types of personal information:
- Identity Data: Name, title, and date of birth
- Contact Data: Billing address, delivery address, email address, and telephone numbers
- Transaction Data: Details about payments and services you have purchased from us
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform
- Usage Data: Information about how you use our website and services
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences
How We Collect Your Data
We collect personal data through:
- Direct interactions when you fill in forms, correspond with us, or use our services
- Automated technologies when you interact with our website, including cookies and similar technologies
- Third parties such as analytics providers and payment processors
Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data
- Contract: Where processing is necessary for the performance of a contract with you
- Legal Obligation: Where we need to comply with a legal obligation
- Legitimate Interests: Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
How We Use Your Information
We use the information we collect to:
- Register you as a new customer and manage our relationship with you
- Process and deliver services, including managing payments and collecting fees
- Respond to your inquiries and provide information about our services
- Improve our services, website functionality, and user experience
- Send you marketing communications (with your consent)
- Comply with legal obligations and protect our legal rights
Data Sharing and Disclosure
We may share your personal data with:
- Service providers who assist us in operating our website and conducting our business
- Professional advisers including lawyers, bankers, auditors, and insurers
- HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities
- Third parties to whom we may choose to sell, transfer, or merge parts of our business
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we retain customer data for six years after the end of our relationship with you, unless a longer retention period is required by law.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights Under UK GDPR
Under UK data protection laws, you have the following rights:
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restrict Processing: Request restriction of processing of your personal data
- Right to Data Portability: Request transfer of your data to another service provider
- Right to Object: Object to processing of your personal data for direct marketing
- Rights Related to Automated Decision Making: Rights regarding automated decision-making and profiling
You can exercise these rights by contacting us using the details below. We will respond to your request within one month.
Cookies
Our website uses cookies to distinguish you from other users and to improve your browsing experience. For detailed information about the cookies we use, please see our Cookies Policy.
International Data Transfers
We do not transfer your personal data outside the UK or European Economic Area (EEA). If we need to transfer your data internationally in the future, we will ensure appropriate safeguards are in place.
Right to Complain
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
- Email: customer@chelvareuevulao.world
- Phone: +44 345 034 6570
- Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon CV37 0RE, United Kingdom